Privacy Policy
Last Updated: January 2025
Eventi ("we", "our", or "us") is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Eventi mobile application ("the App"). By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information Provided by You
When you sign up, you provide:
- Name
- Email address
- Phone number
- Home or event address (entered manually or selected on a map)
- Password (securely encrypted)
1.2 Location Information
We request your address during signup. You can:
- Enter it manually, or
- Select it on a map
We do not track real-time location and do not collect background location data.
1.3 Order Information
When placing an order, we collect:
- Service details
- Order notes
- Event/time information
We Do NOT Collect
- Device information
- IP addresses
- Precise GPS tracking
- Age or date of birth
- Background activity data
2. How We Use Your Information
We use your information to:
- Create and manage accounts
- Enable login with phone number and password
- Show available vendors and services
- Process and manage orders
- Communicate order updates or support messages
- Improve user experience inside the app
We do not sell your personal information.
3. How We Share Your Information
3.1 With Verified Vendors
Shared only when necessary to fulfill your order:
- Name
- Contact details
- Provided address
- Order details
3.2 With Service Providers
For functions like:
- OTP/SMS/email delivery
- Database hosting
- Error logging (no device/IP data collected)
3.3 Legal Requirements
We may disclose information when required to comply with applicable laws.
4. Data Security
We use:
- HTTPS encrypted communication
- Encrypted password storage
- Restricted database access
No system is 100% secure, but we follow best industry practices.
5. Data Retention
We keep your data as long as your account is active. When an account is deleted, your data is removed or anonymized unless legally required to be retained.
6. Your Rights
You may:
- Update your profile information
- Request account deletion
- Request data deletion
- Contact us for privacy inquiries
7. App Intended for Users 18+
Eventi is intended for individuals 18 years of age or older.
We do not request or collect age or date-of-birth information, and we do not knowingly collect personal information from users under 18. If we become aware that information from someone under 18 has been submitted, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted with a new "Last Updated" date.
9. Contact Us
For privacy-related questions or data deletion requests:
Email: dev@eventi.com.sa
App Name: Eventi